Returns & Exchanges
At First MFG Co., we stand behind the quality of our leather and apparel, offering a 30-day window for returns or exchanges on all items in original, unworn condition. We strive to ensure your gear fits perfectly and meets your expectations for the road ahead.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
- 4.Quality Inspection and Refund
After our warehouse team inspects the returned gear, we will process your refund or ship out your new exchange size within 5-7 business days.